Last updated: 3 July 2026)}
These Terms of Service ("Terms") govern your use of the Atsus mobile and web application and any related services (together, "the Service"). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
• "Atsus", "we", "us", "our": the operator of the Service.
• "You", "your": the individual using the Service or the organisation on whose behalf you act.
• "Boss": a user with administrative role within an organisation.
• "Crew Member": a non-administrative user invited to an organisation.
• "Content": any data, text, photos, signatures, or other material you upload, generate or transmit through the Service.
You must be at least 18 years old to use Atsus. By signing up you confirm you are legally able to enter into a binding contract.
When you create an organisation as the Boss, you confirm you have authority to bind that organisation to these Terms.
You agree to:
• Provide accurate information when signing up and keep it current.
• Keep your password confidential. You are responsible for all activity on your account until you notify us of compromise.
• Obtain consent from any customer whose name, contact details, address, photo or signature you record in the Service, and comply with applicable data-protection laws (GDPR, ePrivacy, etc.).
• Record accurate job and time information. Knowingly false time entries may be queried, rejected, or removed by the Boss.
• Use the Service in compliance with all applicable laws, including consumer protection, employment, tax and health and safety law.
You must not:
• Use the Service to harass, threaten, or harm any other person.
• Upload illegal, defamatory, obscene or infringing Content.
• Reverse-engineer, scrape, decompile, or attempt to extract source code, except as permitted by mandatory law.
• Use the Service to send unsolicited bulk messages, spam, or malware.
• Abuse the emergency call-out broadcast (false alarms, harassment of crew).
• Circumvent security or rate-limit controls, or impersonate another user.
• Resell, sublicense, or commercially redistribute the Service without our written agreement.
Your Content remains yours. You retain all intellectual property rights in the Content you create. You grant Atsus a non-exclusive, worldwide, royalty-free licence to host, store, transmit and display your Content to the extent necessary to run the Service for you and your organisation.
The Service itself is ours. The app, website, brand, logo, designs and underlying code are owned by Atsus and protected by intellectual property law. We grant you a limited, personal, non-transferable, revocable licence to use the Service for the duration of your account.
The Service is currently offered free of charge during early access. We may introduce paid plans in future. If we do, we will give you at least 30 days' notice before any plan you have signed up to becomes paid, and you may decline the paid plan and export your data before charges apply.
If paid plans apply, all fees are quoted exclusive of VAT unless stated. Payment terms (renewal, cancellation, refunds) will be set out at point of sale.
We work hard to keep Atsus available 24/7 but we do not guarantee uninterrupted service. Maintenance, upgrades, and unforeseen outages may occur. We are not liable for downtime, but where commercially reasonable we will give advance notice of planned maintenance.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express, implied or statutory, including fitness for a particular purpose, accuracy, completeness, non-infringement and merchantability.
Atsus is a recording and coordination tool. Compliance with electrical, plumbing, building or any other regulations is your responsibility. We do not provide engineering certification, professional advice, or legal opinions.
To the maximum extent permitted by law, our total aggregate liability arising from or related to the Service in any 12-month period will not exceed the greater of (a) the fees you have paid us in that period, or (b) €100.
We will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, goodwill or business opportunity, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded — for example liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
You agree to indemnify and hold harmless Atsus, its directors, employees and contractors from any claim, demand, loss, liability or expense (including reasonable legal fees) arising out of (a) your Content, (b) your breach of these Terms, or (c) your violation of any applicable law or third-party right.
We may suspend or terminate your account immediately, with or without notice, if you breach these Terms, if your use poses a security risk, or if required by law.
You may close your account at any time from Profile → Account → Delete account. On closure, your personal data is deleted within 30 days as described in the Privacy Policy. We may retain anonymised statistical data, and any data we are required to retain by law (e.g. tax records).
We may add, remove or modify features. Where a change materially reduces your rights or increases your obligations, we will notify you in-app at least 14 days in advance. Continued use after the change takes effect constitutes acceptance.
These Terms are governed by the laws of Ireland. Any dispute will be subject to the exclusive jurisdiction of the courts of Ireland, except that where you are a consumer in another EU member state you retain any non-waivable rights under your local law.
We are not liable for any failure or delay caused by events outside our reasonable control, including but not limited to natural disasters, war, civil unrest, internet or telecommunications failures, third-party hosting provider outages, government actions, or pandemic.
• Entire agreement: these Terms together with the Privacy Policy and any in-app notices form the entire agreement between you and us.
• Severability: if any provision is held unenforceable, the remainder remains in full effect.
• No waiver: our failure to enforce a right is not a waiver of that right.
• Assignment: you may not assign your rights under these Terms without our consent. We may assign ours as part of a merger, acquisition, or sale of assets.
General questions: support@atsus.app
Legal notices: support@atsus.app